Verified First: A Trusted Leader in Pre-Employment Screening

Strength in Customer-Centric Service

In a remarkable achievement, Verified First has been recognized as one of the premier enterprise pre-employment screening providers in the 2026 Baker's Dozen Customer Satisfaction Ratings by HRO Today. As a people-first background screening partner, Verified First's dedication to exemplary service has earned it a place among the top ten providers. This accolade is particularly significant as it is based solely on feedback from the organizations that engage these services, highlighting Verified First's commitment to understanding and meeting its clients' needs.

Verified First's rankings across four categories—#5 in Enterprise Size of Deals Leaders, #7 in Overall Enterprise Leaders, #7 in Enterprise Breadth of Service Leaders, and #7 in Enterprise Quality of Service Leaders—reflect the company's comprehensive and reliable service offerings. These ratings serve as a testament to the trust and confidence that organizations place in Verified First to handle substantial hiring programs efficiently.

Comprehensive Services and Dedicated Support

The breadth of services offered by Verified First has been a cornerstone of its success. The company provides a wide array of screening services, including background checks, drug testing, I-9 and E-Verify, and verifications. This comprehensive approach ensures that clients have access to all necessary screening tools from a single trusted partner, streamlining the hiring process and enhancing efficiency.

Equally important is the quality of service that Verified First delivers. The company's client care team, accredited by the Professional Background Screening Association (PBSA), along with dedicated account managers, ensures that clients receive personalized and responsive support. From the initial engagement, Verified First's team is committed to delivering fast and accurate results that clients can rely on.

Commitment to Continuous Improvement

Jim Miles, CEO of Verified First, emphasizes the importance of client feedback in shaping the company's direction. He states, "This recognition comes from our clients, and that's the scorecard that matters most." This client-centric philosophy is at the heart of Verified First's strategy for 2027, where the company plans to continue refining its services by actively listening to client needs and enhancing its offerings accordingly.

Verified First's approach combines a people-first philosophy with ongoing technological investments. By understanding the unique hiring processes of each client, the company can tailor screening programs that not only expedite candidate movement but also reduce compliance risks while integrating seamlessly with existing HR platforms.

As Verified First moves forward, it extends gratitude to its clients for their valuable feedback, to its integration and channel partners for their pivotal role in seamless service delivery, and to its dedicated team members for their unwavering commitment to client care. The full 2026 Baker's Dozen results and further details about Verified First's recognition can be accessed at HRO Today and here.